Pub Owner Snipes Dishonest Review With Cold Hard Facts

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mattstaff
Sep 1, 2020 12:00 PM EDT

Dishonest reviews that try to stain the reputation of perfectly good establishments with hard working employees just trying to earn an honest living, are a poison to the world. Fortunately, owners will step in and address these dishonest reviews with all the cold hard logic and facts that they have at their disposal. This particular scenario involves a nightmare of a dinner party that made a mess of everything around them, and then had the inconceivable audacity to leave a bad review, after the pub did everything they could to accommodate the year's most senseless customers. 

Check out another case of a customer leaving a dishonest review, and then getting shut down.

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  • 01
    Text - is feeling angry at The Cowshed at Hucknall. Went here yesterday for sister in laws 50th lovely little bar - spent approx £700 between us on drinks and pizza - to be served by some members of staff with awful attitude - to be told we must drink up and leave can't come back because one member of our party was too drunk - to be them apologised to because someone had told them we were all too drunk - take in to account the money we had spent - to be them told half and hour later the owners w
    via u/ToiIetGhost
  • 02
    Text - The Cowshed at Hucknall COWSHED Pub/Bar Hucknall 309 people checked in here Hi, thanks for reaching out! We love feedback, whether it be positive or negative, we especially love feedback like this so others can see the type of people we have to deal with sometimes. First of all, I'll address the "£700" that you and your party claim to have spent... now, we both know this isn't true don't we,.. it's not even remotely accurate as to what you spent, but l'll crunch the numbers for you.
    via u/ToiIetGhost
  • 03
    Text - Our most expensive pizza on the menu is £9.00, this means that if you ordered only pizzas, you'd have to order 77 of them to be even close to spending £700. You didn't order 77 pizzas, But let's talk drinks... the most expensive drink we sell is a double gin & mixer at £6.10, this means you'd have to order 115 of these to be even close to spending £700. You didn't order 115 double gin & mixers. So let's split the difference, seeing as you had spent the "£700" on both pizzas and drinks...
    via u/ToiIetGhost
  • 04
    Text - of our most expensive pizzas and 57 of our most expensive drinks to have spent £700 at our bar. You ordered nowhere near this,. not even close. So seeing as you are having trouble with your memory & maths, I went over our point of sale system this afternoon for you, along with viewing our footage of your party on CCTV and our copy of your receipts. What you & your party spent, a far more realistic and believable £280 (E£225 on 5 was rounds of drinks and £55 on 8 pizzas). If you are going
    via u/ToiIetGhost
  • 05
    Text - least make it a believable one. Not going great for you so far is it,?. But let's move on to you & your party's behavior. With the ironic exception of the young adults that were with your group and one or two others, you all acted like belligerent, entitled little toddlers from the moment you walked through our gates. You wanted to make a reservation for 3 tables, we informed you this wasn't possible on a Saturday night for a group so large, but if you turned up the moment we opened at pm
    via u/ToiIetGhost
  • 06
    Text - you'd requested. At 4:30pm you showed up with the tables you wanted already taken, but not to worry, we shuffled other customers about at your request in order to accommodate you. Then you proceeded to pull our light fittings loose off our boundary fence in order to hang you birthday decor up along with the several bags of party bunting you brought with you. We allowed members of your party to bring in food from other venues to circumvent their food allergies. We |cleaned up all the smash
    via u/ToiIetGhost
  • 07
    Text - our tables & benches, and tolerated the many loud family rows you were having with each other. Rather than treat our staff like human beings that are just trying to earn a wage, you decided to treat them like your own personal servants, clicking your fingers, shouting, swearing and barking your orders at them, to the point one was almost in tears and refused to deal with you any more. You were constantly being warned by our door staff
    via u/ToiIetGhost
  • 08
    Text - about staying seated and observing social distancing, of which you refused to do either. You were the loudest, most obnoxious group in the whole bar, just being a nuisance in general and other customers were starting to complain about you at this point. Then, for your party's grand finale, the gentleman in the blue shirt headed into our bar from outside and decided to vomit everywhere but the toilet. Our staff stepped into to help, but you demanded to "deal with the
    via u/ToiIetGhost
  • 09
    Text - situation" and rather than clean up the mess, proceeded to smear it over an even wider area with our mop, whilst.. once again, being loud, rude, sticking your hand in our staff's faces and shouting over anybody who was trying to communicate with you or help. (don't worry, the staff member that you nearly had in tears earlier on cleaned it up for you)
    via u/ToiIetGhost
  • 10
    Text - We'd love to have the reviews feature on our page turned on, but people like you are the very reason we don't, because there is no way to negate them once they are left, whether they are a fair review or not. Nobody... not staff, door supervisors or myself had barred you that night, after all, nobody was hurt, and we've all drank too much and regretted it the
    via u/ToiIetGhost
  • 11
    Text - next day. We don't bar paying customers on a whim. You could have come back, apologized, been given the "don't let it happen again" speech we've all had at one point or another and we'd have all moved on, but no... instead you ran straight to the internet, played victim, and told a pack of lies. So now consider this your official barring... don't you or your group ever set foot through our doors again. Also, as a side note, you were pretty much anonymous to us, nobody knew any of your
    via u/ToiIetGhost
  • 12
    Text - names. But now you've formally identified yourself by checking in to our bar via our business page, your face & the faces & details of all your group have been forwarded to Hucknall's pubwatch scheme, so you can expect some pushback from all the other bar owners, landlords & venues throughout Hucknall on your next visit. My only regret was not kicking you all out sooner. To anybody else reading this who would like to view exactly how not to behave in a bar during a global pandemiewith hea
    via u/ToiIetGhost
  • 13
    Text - To anybody else reading this who would like to view exactly how not to behave in a bar during a global pandemic with heavy social and footfall restrictions in place, (or how not to behave in public in general) pop along to the bar and l'll gladly show you the highlights of our CCTV footage we have of this group. Sorry for the long post, folks, but this needed addressing. Lots of love as always.. Team Cowshed.
    via u/ToiIetGhost

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